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RDO Supervisor GCC

Company:
Gulf Hotels Group
Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
November 01, 2019

Description:

Gulf Hotels Group is looking for the following position.

RDO Supervisor

The purpose of this role is to provide a higher level of system support and expertise to hotels. This role will be reporting to the DRDO/GHG.

Main Duties

- To provide high quality support and service to all properties on all CRS, RMS, PMS, ORM, RFP or other systems related operational issues.

- Guarantee accuracy and depth of property content, defined as rates, availability, policies and factual property information across all channels.

- Review rate loading process and accuracy of rate information on the different distribution channels (IBE, GDS, MSE, Call Center, etc).

- Responsible for managing the implementation of new hotels in the distribution networks so that they are ready on time to start taking bookings.

- Coordinate with system vendors (as needed) to manage day to day distribution operations.

- Load and submit RFP bids.

- Work with IT to resolve problems with system interfaces and other issues as needed.

- Provide admin support for the department.

- Ensure department workflow and policies are adhered to.

- On call.

- Any other duties as may reasonably be requested by management.

Interested Candidate, please send your CV to the following email address