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RDO Supervisor GCC

Gulf Hotels Group
Dubai, Emirate of Dubai, United Arab Emirates
November 01, 2019


Gulf Hotels Group is looking for the following position.

RDO Supervisor

The purpose of this role is to provide a higher level of system support and expertise to hotels. This role will be reporting to the DRDO/GHG.

Main Duties

- To provide high quality support and service to all properties on all CRS, RMS, PMS, ORM, RFP or other systems related operational issues.

- Guarantee accuracy and depth of property content, defined as rates, availability, policies and factual property information across all channels.

- Review rate loading process and accuracy of rate information on the different distribution channels (IBE, GDS, MSE, Call Center, etc).

- Responsible for managing the implementation of new hotels in the distribution networks so that they are ready on time to start taking bookings.

- Coordinate with system vendors (as needed) to manage day to day distribution operations.

- Load and submit RFP bids.

- Work with IT to resolve problems with system interfaces and other issues as needed.

- Provide admin support for the department.

- Ensure department workflow and policies are adhered to.

- On call.

- Any other duties as may reasonably be requested by management.

Interested Candidate, please send your CV to the following email address