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CSR Reps in Naperville - Part-time & Full-time

Company:
Kelly Services
Location:
Naperville, Illinois, United States
Salary:
$14.00 per hour
Posted:
November 01, 2019

Description:

Hiring Event in Naperville

Part-time & Full-time Customer Service Representatives

When: Mon 11/4 & Tues 11/5 – Hours: 9am to 6pm

Where: 1815 S Meyers Rd suite 850, Oakbrook Terrace, IL 60181

What to Bring: A Resume and ID’s to confirm eligibility to work in the US.

Questions? Call Trevor or Lisa at (847) 995-7113 or email us at

Kelly Services is seeking motivated, hardworking individuals to work as Customer Service Representatives for a premier client in Naperville, IL. Our client is a Premier Retailer of furniture, housewares and decor. If you are looking to work in an environment that is professional; energetic, and encourages a work environment that resolves issues with skill and compassion then this is the job for you.

A bit about the Company:

• Advancement Opportunities, availability to grow to advanced levels of customer support roles.

• Get hired on by the company for long term opportunities – Looking for proven performers.

• Start now and work beyond the Holiday Season, long term part-time opportunities.

• Work a set schedule of 13 -26 hours per week or 40 hours per week.

o Part-time: Work 4pm– 10pm, Mon to Fri, plus 4 hours 1 weekend day (7:45 – 5pm)

o Full-time: Work set schedule, 40 hours, Mon-Fri 8am-8pm, 1 Weekend day(7:45-5pm)

• Extended Hours: Effective 11/29/19 thru 1/5/2020: Work between, 6:45AM to 11PM, closing at least 2 nights until 11pm.

• Pay: $14 per hour

A typical day might look like this for a Customer Service Representative:

• Answer customer questions, requests and concerns via customer interaction channels such as phone, chat, email, etc.

• Provide product information and suggest alternative product solutions based on customers’ needs.

• Provide delivery assistance to the customer including, but not limited to, scheduling deliveries, resolving delivery issues, ordering parts and entering return/replacements for shipped and/or delivered items.

• Provide basic assistance to gift registry, such as helping customers maintain the registry, etc.

• Provide service solutions and/or compensation to appease customers based on guidelines

This job might be a fit for you if you meet the requirements below:

• High School Diploma or Equivalent

• 1 year of experience in a customer service role in a call center or retail environment.

• Proficient computer and data entry skills - including proficiency with MS Office (Word & Excel) and Internet usage

• Excellent written and oral communications skills

• Flexibility to work weekends, Saturday or Sunday

As a Kelly Services employee you will have access to numerous perks, including:

• Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

• Group insurance options**Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

• Service bonus plan, Holiday pay plan

• Weekly electronic pay options

Apply today for immediate consideration!