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MMF Infotech Technologies Pvt. Ltd.
Indore, Madhya Pradesh, India
November 02, 2019


Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

Main Job Tasks and Responsibilities

answer telephone, screen and direct calls

take and relay messages

provide information to callers

greet persons entering organization

direct persons to correct destination

deal with queries from the public and customers

ensure knowledge of staff movements in and out of organization

monitor visitor access and maintain security awareness

provide general administrative and clerical support

prepare correspondence and documents

receive and sort mail and deliveries

schedule appointments

maintain appointment diary either manually or electronically

organize conference and meeting room bookings

co-ordinate meetings and organize catering

monitor and maintain office equipment

control inventory relevant to reception area

tidy and maintain the reception area

Education and Experience

high school diploma generally required

knowledge of administrative and clerical procedures

knowledge of computers and relevant software application

knowledge of customer service principles and practices

keyboard skills

ability to work a switchboard

Key Competencies

verbal and written communication skills

professional personal presentation

customer service orientation

information management

organizing and planning

attention to detail



stress tolerance