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Tax Preparer/ Customer Service

Jackson Hewitt
Sikeston, MO
November 07, 2019


Various Positions in Dexter, Sikeston, and Poplar Bluff, Missouri as well as Jonesboro and Blytheville, Arkansas

We are Jackson Hewitt, Working Hard for the Hardest Working.In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.In a world where human help is increasingly unavailable, we want to be their resource. Our seasonal Tax Preparers stand out as being friendly, attentive, and knowledgeable. Join the team that is focused on delivering exemplary customer service, and become someone’s tax hero!

Conduct a thorough interview with clients, using the company’s software application.

Maintains confidentiality

Delivers exceptional customer service

Presents Jackson Hewitt’s brand values to clients

Describes company products and services with prescribed selling techniques.

Completes all related tax forms in accordance with policies and regulations.

Answers questions

Reviews financial records to determine forms needed to prepare tax returns.

Researches tax related questions and issues

Ensures all tax return forms are accurate and complete (i.e., client signatures).

Contacts clients for additional information, as necessary, to insure accurate completion of tax returns.

Participates in marketing activities.

Other job duties as assigned.


High School Degree or equivalent

Previous experience in tax preparation and filing a plus.

Good communication and customer services skills.

Basic knowledge of computer functions required.

Must be able to obtain certification by the state with a PTIN (Preparer Tax Identification Number)