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Customer service representative

Company:
Brymedot Nigeria
Location:
Lagos Mainland, Lagos, Nigeria
Posted:
November 02, 2019

Description:

Ensure an excellent experience to all customers, with each interaction.

· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution.

· Vet and open customer accounts by recording account information.

· Maintain customer records by updating account information of complaints, issues, resolutions, praises, etc.

· Follow-up with customers who have delayed payments.

· Contribute to team effort by accomplishing related results as needed.

· Manage large amounts of incoming calls.

· Build sustainable relationships of trust through open and interactive communication.

· Go the extra mile to engage customers.

· Work with customer service manager to ensure proper customer service is being delivered

Method of Application

Interested candidates should forward their updated CV to