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Telecaller

Company:
My Trip Bazaar
Location:
Chennai, Tamil Nadu, India
Posted:
November 09, 2019

Description:

An effective telecaller representative must be an excellent communicator and have superior people skills.

They must be comfortable presenting our services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Contact potential customers to inform them about service using scripts

Answer questions about service of the company

Ask questions to understand customer requirements

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation