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70K Incentives l 20K Sign-on Bonus l Technical Support Agent

Company:
Forward BPO Inc.
Location:
Mandaue City, Cebu, Philippines
Posted:
November 08, 2019

Description:

EARN THE FOLLOWING;

20K TOTAL PACKAGE

20K SIGN-ON BONUS

Up to 70K INCENTIVES

ATTENDANCE BONUS

Job Requirements:

At least 1 year experience from a Technical support campaign.

Experience in fixing desktops and O.S installation is preferred but not required.

Highly motivated and should be flexible in terms of working in different shifts.

Ability to multitask and goal-oriented person.

Excellent communication skills both oral and written.

Preferably no attendance issues with past employer/s

Assets:

Knowledge in Mac OS X and iOS

Experience with Salesforce.com

Retail experience

Hospitality experience

eCommerce experience

Job Responsibilities:

Providing technical support / problem resolution thru phone /chat.

Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services.