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Desktop Support Specialist

DatamanUSA LLC
Sacramento, CA
hourly rate Expectation.
November 07, 2019


Position: Desktop Support Specialist

Duration: 6 Months (with possible extension)

Location: Sacramento, CA 95811

Job Description:

*) Associate Degree in CIS preferred. A+ Certification required. Certifications in HP and Dell preferred. Travel will be requested if needed.

*) Knowledge and troubleshooting experience of Microsoft products (Outlook, Excel, Word etc).

*) Experience with a ticketing system will be a plus.

*) Worked on Desktop refreshes to Win 7 or later versions.

*) Knowledge of VPN and wireless connectivity trouble shooting.

*) Printer trouble shooting

*) Ability to multi-task.

*) Ability to execute and interpret hardware diagnostics and network troubleshooting

*) Remotely Assist Customers by troubleshooting and resolving problems