Maintain a positive, empathetic & professional attitude towards customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging & resolving customers complaints.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction & provide professional customer support.
Good communication skills.
Good interpersonal skills.
Ability to be be professional at all times.
Manage customer queries & complaints.
Process orders, modifications & escalate complaints across a number of communication channels.
Be able to remain calm when customers are frustrated.
METHOD OF APPLICATION
Candidates should possess a minimum of HND,OND or Bsc in any field of study from any reputable university.Updated CVs should be forwarded to