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Telecalling Executive

Company:
Key Concepts Tech LLP
Location:
Surat, Gujarat, India
Salary:
20K to 30K
Posted:
November 08, 2019

Description:

English Communication is mandatory.

• Assist clients/students via voice, email.

• Handle queries and complaints of the clients/students

• Transaction handling services, Problems solving efficiency.

• Responsible to deliver high quality and productivity results.

• Ability to handle tough situations with clients/students.

• Strong ability to multitask and take fast decisions independently.

• Maintains composure and patients with clients/students.

• Correctly follow and implement different quality standard/definition documents

• Respond to clients/students queries over email and chat

• Perform other duties and responsibilities as necessary.