Comcast is currently hiring Spanish/English Customer Service and Sales Representativesfor Miramar, FL!
Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional
and positive demeanor. Works on straight forward tasks using established procedures.
- Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.
- Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.
- Educates customers on the Company products, services, and experience leveraging job aids and support materials as needed.
- Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.
- Demonstrates proficient use of soft skills, including active listening, problem-solving, and responding appropriately.
- Articulates the Company’s competitive advantage while advocating for our products, services, and packages.
- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
- Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
- Other duties and responsibilities as assigned.
Speak fluent English and Spanish.
High School Diploma or Equivalent.
1-2 years’ experience in Call Center/Customer Service/Sales.
Relates well to the customer, demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. APPLY NOW!