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Tax Preparer/ Customer Service

Jackson Hewitt
Poplar Bluff, Missouri, United States
$10 - $12
November 07, 2019


We are Jackson Hewitt, Working Hard for the Hardest Working.In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.In a world where human help is increasingly unavailable, we want to be their resource.

Conduct a thorough interview with clients, using the company’s software application.

Maintains confidentiality

Delivers exceptional customer service

Presents Jackson Hewitt’s brand values to clients

Describes company products and services with prescribed selling techniques.

Completes all related tax forms in accordance with policies and regulations.

Answers questions

Reviews financial records to determine forms needed to prepare tax returns.

Ensures all tax return forms are accurate and complete (i.e., client signatures).

Other job duties as assigned.


High School Degree or equivalent

No experience necessary!

Good communication and customer services skills.

Basic knowledge of computer functions required.

Must be able to obtain certification by the state with a PTIN (Preparer Tax Identification Number)