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Oregon Health Plan Application Assister

Portland, Oregon, United States
19,968- $21,216
November 07, 2019




POSITION: Oregon Health Plan Application Assister

WAGE: $19,968- $21,216 per year

LOCATION: IRCO Main Office, 10301 NE Glisan St, Portland,

OR 97220 & Various Sites


STATUS: Part-Time/Regular with Benefits (3 days per week, 24 hours)

OPENING DATE: November 1, 2019

CLOSING DATE: Open until filled

LANGUAGE: English required, and 2nd language preferred in a Somali

DRIVING: Required

GENERAL POSITION SUMMARY: The Application Assister is responsible for enrollment of qualified individuals and families into insurance coverage, focusing on the Medicaid and Oregon Market Place eligible populations. The Application Assister will accept referrals from community members and partners through pre-scheduled appointments or walkins. They will also participate in community outreach events, health fairs, insurance enrollment fairs, and community partner meetings and trainings. Is responsible for data entry and reports as required by funder and agency.

ESSENTIAL FUNCTIONS: Job duties will include, but are not necessarily limited to the following:

• Help uninsured, Medicaid, and Oregon Market Place eligible Oregonians understand options, gather needed documentation, enroll or re-enroll in health care coverage in a variety of settings

• Advocate for applicants and follow up on applications as needed, with Oregon’s central processing center

• Ability to pass a national background check including fingerprints

• Track activities and outcomes as required by supervisor

• Complete other duties as assigned

QUALIFICATIONS: Any combination of education and experience that demonstrates the ability to perform the duties of the position is qualifying. This includes:

• Strong background and experience in serving diverse communities

• Bilingual and multicultural staff are highly desired

• A working knowledge of health reform in Oregon and the increased availability of health coverage options for individuals and families at all income levels is a bonus

• Ability to lead people through complicated processes and systems with tact and understanding

• Ability to use multiple computer systems and databases, proficiently

• Experience communicating with individuals from a wide range of racial, ethnic, cultural, and socioeconomic backgrounds

• Demonstrated ability to work effectively independently and as part of a team

• Proficient in Microsoft Office including Excel, Outlook, Word, PowerPoint, and Google Drive


• Must have reliable transportation

• Must be willing to travel to potential outreach locations throughout the targeted community

• Ability to comply with HIPAA and organization policy as it relates to client privacy

• Ability to work well independently and within a team

• Ability to be flexible and creative in the work environment

• Ability to coordinate multiple priorities

• Detail orientated, good follow-through

• Good oral and written communication skills

• Ability to tolerate and thrive in a fluid situation where plans change based on new information

• Respect for diversity- desire and ability to work cross-culturally

• High level of responsibility

• Willingness to Grow, Change and Learn

• Courage, Self-Motivation

• Empathy, Compassion, Flexibility, Persistence and Creativity

• Possess methods and strategies for coping with vicarious trauma

• Ability to work a flexible schedule including evenings and weekends

HOW TO APPLY: Applications are accessible on the IRCO website, or IRCO’s main office, 10301 NE Glisan, Portland, OR 97220, 503-234-1541. Attach resume and cover letter to IRCO application form. This position requires the completion of an IRCO application. Materials submitted without a completed application are considered incomplete and will not be considered. Due to the high volume of applications received, we will not be able to contact each applicant. We may not be able to return calls regarding the status of your application. If selected for an interview, we will contact you by telephone.

ABOUT IRCO: The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to promote the integration of refugees, immigrants, and the community at large into a self-sufficient, healthy, and inclusive multiethnic society. Find out more at