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Receptionist

Company:
MAS LAW FIRM
Location:
Richardson, TX
Salary:
Based on experincee
Posted:
November 07, 2019

Description:

KEY RESPONSIBILITIES:

Here are some of the duties:

• Answering multi-line phones and effectively transferring calls to the appropriate party in a polite and courteous manner;

• Screening calls for potential new clients (PNCs);

• Greeting clients and guests with genuine warmth and offering assistance as needed;

• Receiving and processing company mail – open mail, search the case management system, and distribute them properly;

• Receiving all company faxes – digitally distribute to the appropriate party;

• Performing opening and closing office duties;

• Managing calendars and scheduling appointments;

• Accepting credit card payments and processing transactions; and

• Assisting attorneys and legal staff as needed;

DESIRED SKILLS & EXPERIENCE:

• Exceptional verbal and written communication skills on the phone, in person and via email;

• Excellent customer service skills;

• At least 1 year of the front desk and clerical experience preferred;

• Previous experience working for a law firm a plus, but not required;

• Strong organizational skills and outstanding attention to detail;

• Positive attitude toward clients and co-workers;

• Professional appearance and demeanor;

• Punctuality and a professional attitude;

• Ability to multi-task and work efficiently under pressure; and

• Self-starter.

QUALIFICATIONS:

• High school diploma, GED, or equivalent work experience; and

• Strong knowledge of Microsoft Office Suite and the ability to quickly learn additional software.

WORK CONDITIONS:

• Professional office environment business hours, Monday through Friday.

• FULL TIME