Management Business Solutions (MBS) is seeking a Support Sales Representative for our client in San Carlos, CA. As a Support Sales Representative, you will be responsible for providing excellent customer service solutions to clients and developing a relationship with them to ensure satisfaction and provide maximum market opportunity. The ideal candidate will have a strong understanding of computer applications as well as an eager, team-oriented personality ready to drive sales
Act as general support for the account management team with all client orders account maintenance.
Assist the account management team with prospecting leads and developing quotes.
Maintain the tracking and entering of client orders in the company system.
Deliver extraordinary customer care by providing documentation and resolving client issues efficiently and effectively.
Monitor and follow up with client communication, including emails and phone calls.
Bachelor’s degree + 2 years previous sales and customer service support experience OR Associate’s degree + 5 years previous successful customer service and sales support experience required.
Ability to multi-task and work in a fast-paced environment with attention to detail required.
Basic office and math skills, as well as, highly proficient computer skills required.
Ability to communicate professionally and concisely in both written and verbal forms with all levels of colleges required.
Passionate about customer satisfaction and teamwork.
MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER