We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment.
• Customer retention
• Actively resolve customer complaints and tending to their inquiries via email and phone
• Oversee and review the cancellations of all products and services
• Generate reports, analyze trends, and project data
• Liaison to other departments for all customer notifications including service interruptions, product changes, and all service maintenances.
• Contributes to reducing customer churn through escalation
Your skills and experience:
• Excellent communication skills (written and verbal)
• Degree or diploma in business management or equivalent experience
5 Working Days (Sat-Sun Off)
Salary: 15,000 to - 30,000.00 /month
Location: Majura Gate, SURAT
Call: +91 8511539085
Website: - www.votiko.com
Send an email with your resume to with subject line as "Job: CS Executive".