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Direct Support Professional

AMA Support Services
Pittsburgh, PA
November 05, 2019



The primary responsibility of the Direct Support Professional (DSP) is to create and perpetuate a culture of excellence, compassion and integrity in the delivery of service to out individuals. DSP is responsible for in-home support service that ensures comfort, safety, and general supervision of individuals as well as home management services. Reporting to house manager, DSP will ensure compliance to all applicable regulations and requirements, and promote an environment that constantly strives to elevate the delivery of services to our participants

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job responsibilities may include, but are not limited to:

Assist with activities of daily living (ADLs), e.g. cleaning, cooking, laundry, medication administration.

Assist with personal care hygiene to include bathing, grooming, and toileting.

Provide general attention to the individuals in accordance with an established plan of action.

Provide companionship an promote individual’s mental alertness through involvement in activities of interest.

Monitor, document and report any changes in individual’s emotional, physical and mental situation in a timely manner.

Assist with transportation or individuals to appointments.

Communicate individual progress to other Direct Support Professionals at end of each shift and document on the progress notes.

Maintain professionalism with individual’s, fellow workmates, management, and family members.

Provide a safe, healthy and lean environment for the individual and yourself.


Client focus

Ethical conduct

Personal effectiveness/credibility

Time management

Work Environment

This job operates in an individual residential setting and partially in the community setting.

Physical Demands

While performing the duties of this job, this position is very active and requires standing, walking, bending, kneeling and stooping for most parts of the day.

Position Type and Expected Hours of Work

This is a full-time/part-time position in a home-care setting which is open 24 hours a day, 365 days a year. Rotating shifts, as well as holiday and work during inclement weather, will be required.

Required Education and Experience

High school diploma or GED preferred.

Work experience as a caregiver (professional or personal) or a sincere desire to be a direct support professional.

Experienced driver with a valid driver’s license/willingness to acquire one.

AAP/EEO Statement

It is the policy of (AMA SUPPORT SERVICES) not to discriminate any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.