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Restaraunt General Manager

Company:
Urth Caffe
Location:
Los Angeles, California, United States
Salary:
Competive Pay
Posted:
November 06, 2019

Description:

We seek a General Manager for our cafe in the LA/Metro area. As a General Manager, you are responsible for ensuring we achieve our goal of providing each guest with a truly outstanding experience, as well as:

Coordinate daily Front of the House and Back of the House operations

Ensure that the guest experience and customer service is always superior, at all times

Address to customer complaints in a responsible and efficient manner

Analyze and build optimal solution around variable labor by leveraging and monitoring café staff on scheduling platform

Responsible for addressing the root cause of operational challenges through an analysis and by providing recommendation for improvement

Ensure for product quality and food safety

The P&L statement for café through periodic reporting of all material variances to the management

Ensure compliance with sanitation and safety regulations in the cafe

Responsible for meeting budgetary requirements for controls, analyzing trends, and acting to impact the bottom line.

Role model and train new and current employees on proper customer service practices

Work at other locations to help cover if needed

Requirements:

· A minimum of 5 years of restaurant general management experience

· Strong organizational, interpersonal and problem-solving skills

· Entrepreneurial mentality

· Strong leadership skills and the ability to coach and mentor team partners with professional maturity.

· Minimum High school or GED

Qualifications include:

· Have reliable transportation

· Successfully pass physical

· Successfully pass a background check

· Be able to work at least 5 shifts per week and be available weekdays, weekends, and holidays