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Home Stylist

West Elm
Burbank, CA
November 06, 2019


discover your purpose…

Inspire customers to express themselves in their home. Discover what the customer loves & how they live to develop personal decorating

plans that exceed their expectation. Bring west elm to life for our customers by connecting them to the product, inspiration & know-how

that helps them tell their story at home. Drive sales by creating a reputation of west elm as a destination for approachable decorating

expertise that helps customers build truly personal spaces.

who we are…

Our mission is to offer choice in products & services, build community through connections with clients & collaborators &

focus on honest business practices in everything we do, from supply chain transparency to sustainability.

who you are…

Love to sell, can articulate a proven ability to exceed selling goals & mostimportantly can close a sale

Succeed in a team environment, while able to work independently & manage yourown time

Enjoy being hands-on with product & functions well both in-store & in the customers’home

Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly

Thrive in an entrepreneurial environment & are constantly looking for ways to thinkoutside-the-box

Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures

Keep your finger on the pulse of design trends both globally & in your localcommunity

Know what questions to ask your customers in order to understand their personal style & needs

at west elm, you will…

Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm

Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic,

creative & modern spirit of thebrand

Develop & manage relationships with clients, designers, developers, local businesses & artisans

Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home


Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring

their story to life

Share decorating expertise & develop thoughtful space plans that fit the customers’lifestyle

Advise customers on where to access design resources for products & services that may be unavailable at west elm

(wallpaper, appliances, re-upholsterer,etc)

Share the stories, collaborations & craft behind our products to bring them to life for ourcustomer

Develop vision boards, Icovia floorplans & utilize Pinterest to help customers express their personal style at home

Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change,

provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the

customer, builds operational excellence and drives execution

what we’re looking for…

1-2 years of home furnishing, interior decorating experience and/or interior design education

Interior design certification strongly preferred

Excellent communication skills & passion for working with people

Excitement for the brand & products we sell

Must be able to spend ample time on the sales floor focusing on customer needs

Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability

insurance or proof of financial responsibility & a state issued driver’s license)

Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be

available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during

the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and


*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and

Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of

availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday).

bring your resume to life…

Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into

your personal style at home or design clients that are in your portfolio (ie: Pinterest boards, Instagram, portfolio, personal

website, lifestyle blog,etc).