Technical Sales Director - 1
Long Branch, NJ San Jose, CA/San Francisco Bay area will also be considered 07740
Accountable for managing marketing, sales, order and collections processing of the SunRay Scientific products. This is both a strategic and tactical role covering various elements of marketing and technical sales. This role consists of directly calling on, selling to, and creating strategies to meet or exceed on a consistent basis the global annual operating and rolling strategic plans for each of SunRay Scientific’s product lines including, but not limited to ZTACH® ACA, Conductive Inks, Conductive Epoxies and Encapsulants and for its primary customer segments including Contract Manufacturers, Material Manufacturer Licensees, Sales Agents and End-Customer segment applications (e.g., X-Ray, Automotive, Medical, Flexible Hybrid Electronics). This includes developing and implementing procedures and processes to improve sales processes and interactions, customer satisfaction, and interfaces with other functional groups.
Accountable for knowing the executives, purchasing engineering and manufacturing personnel and ensuring SunRay has the most competitive and advantageous opportunities to conduct business
Accountable for specifying SunRay Scientific’s products into manufacturing projects and government grant submittals.
Lead the development of Marketing materials aligned to customer needs
Develop pricing strategy with SunRay Leadership Team based on understanding of market/competition/value of SunRay’s offerings
Work with customers to understand value of SunRay’s offerings in order to price based on value based pricing
Lead/Facilitate the customer onboarding and account management process to directly or through developed sales agents. Work with the SunRay Engineering/R&D/Operations to ensure that thorough review of past bid history for like items or product and bid specifications that all angles and options are reviewed and understood before bid time to ensure SunRay presents the most competitive and comprehensive bid possible
Post-project award - work with SunRay Project Managers to ensure timely submittals, will troubleshoot in the field, and will work with the customers and agents to facilitate product delivery and manage issue resolution
Responsible for in-depth product knowledge, while relying on SunRay Product R&D Managers & Engineers to supplement knowledge
Seek, prioritize, present and represent SunRay offerings at tradeshows and consortiums through presentations; leveraging talent (e.g., SunRay’s R&D/Engineering, SunRay’s customers). This also includes developing, managing and leading a booth at tradeshows.
Collaborate with SunRay R&D & Production Management to ensure the SunRay is aware of customer new product/services development and new product requirements
Responsible for in-depth product knowledge (70 – 85% technical proficiency) in each of SunRay’s product lines, relying on SunRay R&D and Application Engineers to supplement knowledge where necessary
Manage the performance of hired sales representatives and coordinators
Hire and train employees for sales groups include inside, fields, agents, and licensees
Train and develop employees in sales and marketing practices
Set up and monitor processes for quoting, quote follow up and order entry
Promote change and continuous improvement
Motivate the team and other functional groups
Problem-solving for customers and internal processes
Monitor and work to improve on-time delivery and cash to cash
Work with the team to develop and implement customer strategies, particularly for key accounts
Maintain current knowledge of market pricing and competition
Improve customer satisfaction and retention
Act as a backup to other team members when needed
Required Knowledge, Skills, and Abilities: (Submission Summary:
1. Bachelor’s Degree in Business, Marketing or related field
2. 8+ years of experience in a technical sales environment
3. 5+ years of experience working with customers
4. Electronic Interconnect Materials (epoxies, ACA, ACF, Solder) experience preferred
5. Ability to travel up to 50%
6. Experience managing a team preferred
7. International Experience preferred
8. Salary Expectation?
9. US Citizen or Green Card holder.
10. Complete Current Address?