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Customer Service Representative

Company:
Majik Conglomerate
Location:
Lagos, Lagos, Nigeria
Posted:
June 13, 2019

Description:

Requirements:

Majik Conglomerate is a Business management firm which deals mainly in Consultation, Agricultural Resources and Real Estate management .

CUSTOMER SERVICE REPRESENTATIVE

A growing retail business is looking for a skilled problem solver to join as a Customer Service Representative.

REQUIREMENTS

Bachelor-s Degree in any related field.

2+ years- experience in customer service.

Able to multi-task and work independently.

Excellent written and verbal communication skills.

Ability to remain professional and courteous with customers at all times.

RESPONSIBILITIES

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.

Update customer information in the customer service database during and after each call.

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Interested and Qualified Applicant should forward their Resume to on or before 14th July 2019.