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Account Manager

Company:
Amazon
Location:
Seattle, Washington, 98109, United States
Posted:
June 17, 2019

Description:

Services To Be Performed:

• Proactively working with brands to get their products through the operational hurdles to enable Transparency fulfillment center checks.

• Proactively working with brands to enroll new Standard Identification Numbers into the service (grow the business).

• Following up with brands for operational errors or suspected abuse of the service.

• Contacting brands for late payment.

• Reviewing account status with top brands (ensuring customer satisfaction).

Required Skills:

• Business to Business Account Management background.

• MS Office proficient.

• Bachelor’s degree or higher.

Preferred Skills:

• Salesforce CRM user experience.

• Experience working with brands/vendors or supply chain ecosystem.

• Experience with consumer packaging, counterfeit prevention.

• Startup experience.

Ideal Background:

• Prior experience in business to business sales or account management.

• Relationship upstream and downstream of business clients.

• Ability to pick up quickly, make it through the initial ramp.

• Comfortable talking to the customer regularly - communication verbally and written.

• Business acumen.

• Understanding of contracts is beneficial.

• Attention to detail.

• Problem Solving /Trouble shooting skills.

Top 3 Must Have Skills:

• Excel.

• Internal systems - ability to learn quickly.

• Communication.