WE HAVE A NEW CLIENT!
$11.25- $11.75 + BONUS!
FIRST RAISE AT 6 MONTHS!
Feel like it is going to be "another boring day at the office"? Is it Time for a change?
Want to work for an AWESOMEcompany with AWESOMEstaff and AWESOMEbenefits?
Well Focus is your place!
As an Inbound Call Center Representative for Focus Services you will assist with customer's questions and concerns over the telephone. Our Representatives are responsible for updating customer's accounts and processing orders. Our Representatives are also responsible for generating additional sales by exploring available offers on every account.
Field inbound calls in a professional manner
Resolve customer's questions
Research solutions to customer's issues
Offer customers a free account review to provide the best offer
Computer navigation and data entry
Retain Customers wanting to cancel
INSURANCE BENEFITS & TIME OFF
Paid Time Off
Reduced or Flexible Hours
Family Medical Leave
Excellent base wage
Daily / Weekly / Monthly Contests and Prizes
PERKS & DISCOUNTS
Employee Assistance Program
Company Social Events
On the Job & Continuation Training
Professional Development/Advancement Opportunities
Volunteer Assistance Program
Tons of food and snacks
Casual dress code
Tiered promotional opportunities based on performance
Individual and Team recognition
Must be 18 or older
Type 25+ WPM
Pass a Background & Drug test
Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
Good numerical and analytical skills
Skill to communicate effectively with customers
Willingness to work in a fast pace work environment
WHY JOIN FOCUS?
Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way.
People: We challenge and train, instill ownership, and discover potential.
Partners: We focus on transparency, flexibility, and performance.
Community: We have a responsibility to mankind and work to improve their lives.
As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere.
Check us out at www.focusservices.com to learn more about our company history, culture, and values!
Apply directly at focus.applicantpool.com
Job Type: Full-time
Salary: $11.25 to $11.75 /hour