Salesforce Architect Perrysburg, OH kn
Location: Perrysburg, OH
Please share below points along with submission:
(a) We need to find people who have done solid service cloud implementations with warranty
(b) We need people who have good working knowledge of Field Service Cloud
(c) Need people with implementation experience
(d) Solid communication skills
(e) Can solution problem statements
The Salesforce.com Service Cloud Functional Architect will responsible for managing customer service transformation projects that include strong Service cloud knowledge is required both functional and technically to help clients across industries design, architect and implement improvements to their Service,Field service and Community Lightning.
We are seeking a Salesforce.com Cloud professional to work with business process and development teams to design, implement and deploy Salesforce service cloud applications to a wide variety of clients at the enterprise level.
The candidate will responsible for owning and driving business requirements as well as developing functional designs to create effectively demonstrate solutions that address customer requirements.
Candidates should be able to facilities solution design trade off session
Driving collaborative Customer Service business process, business requirements and functional design discussions with clients, focusing on business value to make real-time design decisions
Supporting change management and business readiness activities to deploy Service Cloud, Field Service Lighting and/or Communities to end users
A minimum of 9 years of experience developing salesforce customizations, (VF/Apex/Lightning), integration and developing and executing data migrations.
A minimum of 9+ years’ experience defining designing, delivering and deploying salesforce based technical solutions in the capacity of accountable or responsible contributor
A minimum of 4 years of experience creating the technical architecture for complex salesforce implantation.
Proven ability to build, manage and Agile team oriented environment
Manage functional project team members.
Running workshops, working closely with client, able to talk about tradeoffs e.g. terms of config vs code.
Mapping functional requirements to Salesforce Service Cloud features and functionality.
At least one Developer track certification-Platform developer1.
At least one Cloud consultant certification either (service cloud/Community/Field service lightning).