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Supplier Account Coordinator

Confidential (Medical Devices)
Sunnyvale, California, 94086, United States
June 12, 2019


Roles and Responsibilities:

- Manage the user access privileges to our Client’s Supplier Collaboration Portal web tool

- Introduce suppliers to the Portal;

- Create and manage users accounts;

- Maintain and deploy training content for use of the Portal;

- Provide technical support (through IT) to both ISI employees and Suppliers;

- Report and track technical issues through to closure; and

- Enhance performance and assist in developing enhancements to the applications

- Manage supplier access privileges for our Client’s business applications including Agile, SAP, and our Client’s Procurement System

- Validates integrity of individual user requests with responsible functional group(s);

- Routinely evaluate active user base and remove aging accounts; and

- Conduct and/or organize user training with users on selected application on an as-needed basis

- Provide analytics on usage of applications

Skill/Job Requirements:

In order to adequately perform the responsibilities of this position the individual must possess:

- 2-5 years of experience in an administrative support role and/or project-related role.

- BA/BS in Project Management, Engineering, or Supply Chain Management is preferred;

- Understands and performs well with rapid development cycles; ability to remain flexible and calm in the face of ambiguity;

- Demonstrated project management and organization skills including driving issues to closure;

- Excellent written and verbal communication skills with the ability to facilitate meetings;

- Customer-oriented, ability to self-manage and take ownership;

- Ability to apply critical thinking and distill relevant information for the right audience;

- Ability to assess and understand details of work product(s) or related business information;

- Proficient with MS Word, Excel, Project and PowerPoint;

- Hands on experience with SAP, Agile, and Ariba is preferred; and

- Experience in a medical device company is a plus