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Senior Systems Technical Analyst

DatamanUSA LLC
Raleigh, North Carolina, United States
October 01, 2019


Job Details:-

Title: Senior Systems Technical Analyst

Location: Raleigh, NC

Duration: 3-6 months (CTH)

Roles and Responsibilities:

• Support 49,000+ retail systems at 19,000+ sites worldwide. Systems include Point-of-Sales terminals and self-service kiosks.

• Automating operational tasks

• Troubleshoot LAN, WAN, and network infrastructure issues as they relate to retail systems

• Operating system and software upgrades in a very large enterprise environment

• Work independently with minimal supervision or as a part of a team.

• May be required to create time sensitive deliverables.

• Must be available for on-call or non-standard hours

Basic Qualifications:

• Bachelor's degree in a relevant field and 7+ years of relevant experience or 9+ years of relevant experience

• Extensive knowledge of and experience with PowerShell and PowerShell scripting

• Experience with SCCM and WSUS and knowledge of MS Windows server, desktop operating systems and Windows registry

• Knowledge of local and wide area networks in an environment utilizing MS Windows and TCP/IP, to include DNS, WINS, and DHCP

• Experience with remote desktop and server support.

• Experience working with and administering Windows Active Directory, to include GPO’s, creating/modifying users and groups, assigning rights to directories, troubleshooting domain issues with clients

• Experience with patch management at the enterprise level.

• Ability to develop and maintain IT documentation.

• Familiarity with change management in a large enterprise environment.

• Must be able to work independently and have a demonstrated ability to do ad hoc and proactive technical research.

Preferred Qualifications:

• Experience with packaging applications and application updates for remote deployment to a large enterprise

• Familiarity with PCI and SOX compliance requirements

• Experience with ServiceNow service management software

• Experience with Point of Sales hardware and peripherals

• Experience working in a large enterprise environment

• Experience creating and deploying images

• Experience installing, configuring and troubleshooting PC hardware and peripherals

• Experience testing PC hardware and software

• Microsoft certification

• Network certification

• ITIL certification