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Customer Service Representative - Work From Home

Company:
S & E Group
Location:
Mc Allen, TX
Salary:
$9.00 to $18.00 per hour
Posted:
November 05, 2019

Posted By Premium Recruiter

Description:

We are looking to grow our team with individuals who share our energy and enthusiasm for creating the best experience for our client's customers.

S & E Group has over 2000 work from home customer service representative independent contractor positions available. We contract customer service work for a number of large companies. You must be able to complete a background check, required assessments, and training. Exceptional communication, good computer, strong interpersonal and problem-solving skills required. Must be focused, dependable, disciplined and able to work independently. You have the ability to set your own schedule, and select the client of your choice. No cold calling, no telemarketing, no collections as all calls are routed inbound. You will need to have a home phone, INTERNET, VOIP headset, and a computer. Training is provided. Only serious inquires are accepted.

We are seeking a Customer Service Representative - Work From Home to join our team! We are looking for highly motivated candidates with a strong Customer Service background to Work From Home! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields is preferred

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Salary range: $9 to $18 per hour, not including bonuses and incentives

Disabled, Elderly, College Students, Military, Veterans, military spouses and veteran spouses are welcome.

We are currently NOT accepting applications from the following states;

California

Connecticut

Maryland

Massachusetts

New York

Oregon

Wisconsin

Job Type: Contract