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Administrative Assistant

Company:
CPG Corporation
Location:
Lawrenceville, Georgia, United States
Salary:
$28 an hour
Posted:
April 17, 2019

Description:

We are looking for hardworking people that are dedicated to getting a job done the right way and are willing to learn and grow with the company.

Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.

Required Skills:

Patience

Attentiveness

Clear communication skills

Ability to use positive language

Time management skills

Ability to ‘read’ customers

Goal-oriented focus

Ability to handle surprises

Persuasion skills

Tenacity

Closing ability

Empathy

Willingness to learn