Sign in

German Quality Assurance Specialist (E-commerce platform)

Company:
J-K Network Services
Location:
Pasig, Metro Manila, Philippines
Posted:
April 13, 2019

Description:

Looking for a new job opportunity here in the Philippines, this might be the best job for you!

Company Profile: It is a leading Digital Marketing Company that is responsible for innovative media and e-commerce platform for sourcing high-quality, well-packaged products, and delivering them to anyone, anywhere in the world.

Account Details: E-commerce platform

Position: German Quality Assurance Specialist (E-commerce platform)

Location: Ortigas, Pasig City

Industry: BPO Company

Salary: Negotiable

Benefits:

• HMO

• 13 Month Pay

• Vacation Leaves

• Sick Leave

• Performance Bonus

• Attendance Bonus

• Growth Opportunities and travel abroad

• Sales and other incentives

• Schedule: Shifting Schedule

Requirements:

• Local that can speak, read and write German (B2 Level)

• Native German with permanent residency in the Philippines

• Knowledgeable in Microsoft

• Preferably Bachelor’s Degree Holder

• Preferably with 1-2 years QA experience in BPO Company

• Knowledgeable with MS office and Google application software

Responsibilities:

• Monitor quality of calls and emails

• Responsible in double checking agent performance

• Improve metrics of agents by conducting one on one coaching

• Support team leader in improving member’s performance

• Responsible in preparing weekly and monthly metrics report

• Handle 2 hours of phone calls everyday

Recruitment Process:

• Resume Screening

• Assessment (Grammar, aptitude and typing test and letter exam answer it in both English and German)

• HR Interview

• Language Assessment

• Hiring Manager’s Interview

• Client Interview

• Job Offer

Be employed in the biggest multinational companies in the Philippines.

Send your resume to:

Contact us for more inquires:

Email:

Contact Number: (+63) 9569636499 / (+63) 9426682269

Skype: jkrecruit / live: jknetwork1

Whatsapp/Viber: (+63) 936 973 4185 / (+63) 9569636499

Company Website: https://jknetwork-jobs.com/

Look for Ms. Alena