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Native/Nonnative Japanese Speakers - Bpo Banking Specialists

Company:
VCC Link, Inc.
Location:
Pasig, Pasig, Philippines
Salary:
85000
Posted:
April 17, 2019

Description:

NATIVE/NONNATIVE JAPANESE SPEAKERS - BPO BANKING SPECIALISTS

Job Responsibilities:

Provide a brilliant customer experience by building a great relationship and adding that personal touch

Support customers by answering their queries and helping them to complete their account opening journey.

Support the Bank’s “client first” focus and rules of engagement—greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects the company standards and working as an active member of the Branch team.

Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank’s products and services in a consultative manner.

Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets.

Handle customer service issues by conducting research, taking ownership and following up with on a daily basis as necessary until conclusion.

Requirements

Bachelor's degree in any field

Fluent in JAPANSE KEIGO and English language, both oral and written

Experience is preferred but not required

With willingness to learn

Permanent Residency/Work visa status preferred

Mental capacity to make quick and rational decisions

Tech savvy – knowledgeable in MS Applications (Word, Excel, Outlook,etc.)

Effective communication skills and good listening skills

People oriented

Able to multi-task and carry out duties in a fast-paced environment

Willing to work in shifting schedule

Can start ASAP

To Apply

Send most updated resume with the subject BANKER_KEIGO to