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Customer Service

Company:
Pay2Home Pte Ltd
Location:
Singapore
Posted:
April 17, 2019

Description:

Responsibilities

-Demonstrate how customers can send money using our services or assist customers requiring help

-Provide complete information about our products and services

-Generate customer interest in our products and services

-Manage of all aspects of customer enrolment process

-Be part of the marketing team to achieve the conversion and transaction targets

-Collect feedback from customers on our products and escalate them as soon as information is acquired

-Follow up on enquiries and sales opportunities

-Provide the first point of contact for customers

-Monitor competitor's activities and evaluate marketing events

-Carry out customer surveys to understand demand and manage brand positioning

-Manage & maintain the retail service standards

Requirements

-Able to work independently

-Initiative

-Highly motivated

-Excellent communication skills

-Committed and be knowledgeable in our range of products and services

-Customer service and sales oriented

-Proactive in initiating conversation with potential customers to promote our products and create interest

-Willing to work on Weekends & Public holidays

-Willing to travel to different event locations

Benefits

- Generous incentives

- Allowances

Why Join Us?

- Outstanding career advancement opportunities await our staff

- We encourage adaptability to our company's learning culture to improve and enhance our employees in work & personal life

- We practice vibrant and energetic office culture

- To be part of a dynamic multicultural team

- Opportunity to work with cutting-edge technology and an innovative company with a great future and rapid growth objectives

- Attractive salaries that commensurate with work experience

Interested candidates with the above qualifications kindly submit your resume to