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SR Business Analyst in Phoenix, Arizona

Company:
vTech Solution
Location:
Phoenix, Arizona, United States
Posted:
April 16, 2019

Description:

Responsibilities

• Analyzing business processes, organizational procedures, work flow, and information requirements

• Documenting business and functional requirements, and recommending implementation strategies

• May include reviewing state and federal policy and writing/reviewing structured English business rules

• Completing testing activities including developing test plans, executing tests, and tracking/reporting test outcomes

• Working collaboratively with business and technical partners to complete projects

• Creating and updating project work plans, completing project activities and communicating progress/outstanding issues and risks

• Planning, scheduling, facilitating, and documenting meetings with project teams and/or stakeholder groups

• Coordinating production migrations and validating correct implementation of deliverables, reviewing key indicators to locate and correct problems, follow up and tracking remediation of issues

• Preparing and delivering oral and written presentations for a wide variety of audiences on both technical and non-technical subjects

• Other duties as assigned

Desired Skills & Experience

• Superior communication and interpersonal skills to communicate effectively with business users to identify and prioritize needs, articulate business impact, and evaluate alternative business solutions

• Advanced listening, requirements elicitation, analysis, and problem solving skills

• Proficient analytical skills to evaluate information gathered from multiple sources, consolidate details and extract to functional requirements

• Demonstrated ability to develop and execute comprehensive test plans for projects of various sizes and complexity

• Advanced skills in interpreting and understanding program policies and procedures

• Advanced ability to develop and write technical documentation

• Organizational skills to prioritize projects/tasks and adapt to unplanned activities or changes in priorities

• Advanced listening, requirements elicitation, analysis, and problem solving skills

• High proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, Access)

• Ability to interact with all levels of the organization and ability communicate with technical and non-technical partners

• Ability to analyze business needs of the agency

• Ability to complete feasibility reviews and impact analysis

• Ability to make appropriate recommendations for automated solutions to business needs

• Ability to assess operational needs to establish priorities

• Ability to respond promptly to customer needs; take a customer-centric approach to problem solving; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments; and manage difficult or emotional customer situations

• Ability to prioritize and plan work activities; set goals and objectives; use time efficiently; and communicate activities and results as appropriate

• Ability to analyze complex issues, interpret, evaluate and arrive at logical conclusions

• Ability to review, analyze and resolve production problems