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Campground Cafe

Loon's Haven Family Campground
Naples, Maine, United States
April 16, 2019


The seasonal Campground Operations Support position is responsible for all aspects of café and food operations.

Duties may vary for each facility. Work is performed indoors and outdoors under various weather conditions. Applicants must be available to work weekends, evenings and holidays as scheduled.

Job Duties

• Taking food orders and payment (cash and credit)

• Preparing and serving various food items

• Adhering to safe food preparation standards and serving food

• Adhering to the grooming and appearance standards of food service

• Cleanliness of café and eating areas

• Provide excellent customer service and park information to visitors.

• Must be able to demonstrate responsibility, dependability and good communication skills.

• Greeting guests immediately with a smile and responding to requests/needs quickly in a friendly, courteous and effective manner

• Will assist with front-line customer service in the store, reservations counter, and answer phones when needed / as assigned.

• Taking personal responsibility to resolve customer complaints/problems and refer them to management when you are unable to resolve them immediately

• Develop and maintain working knowledge of the campground operations, site locations, hours of operations, costs and activities schedule, as well as local area attractions to provide guests with information

• Working knowledge of area map to guide customers to the campground location when necessary

• Cleanliness and stocking of the cafe

• Identify safety issues and resolve them or report them to management or appropriate person

• Other duties as assigned.

Requirements for position

• Six months customer service experience.

• Experience working with money and making change.

• Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

• Dependable

• Flexible with hours and days worked

• Be able to work in a fast-paced environment with multiple interruptions

• Detail-oriented

• Able to physically complete the demands of the job which include long periods of standing, lifting, bending and carrying

• Able to work confidently without direct supervision, self-motivated

• Committed to providing excellent customer service