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Customer Service Associate/Call Center Associate

Company:
NLB Services
Location:
Lincoln, Nebraska, 68521, United States
Posted:
June 14, 2019

Description:

Job Title: Customer Service Associates – Voice Process

Location: Lincoln, NE 68521

Duration: 6+ months

Work Schedule: 8 Hours a day, 40 hours a week, Call Centre hours are 7 am to 7 pm CST Monday to Friday,

• Start Date: 2-3 Weeks

• In these roles you will be responsible for: Providing front-line phone customer service ensuring customer satisfaction and strive to meet service standards

• A typical day will likely involve fielding between 75 to 100 calls Communicating effectively and professionally with both internal and external customers to resolve questions and issues

• Required Skills for this role include: At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.

• Typing speed: min 35 WPM