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Senior Network Engineer (Cisco ASA Firewall and Cisco Routers)

Company:
Transcom
Location:
Pasig, Pasig, Philippines
Salary:
100,000
Posted:
November 04, 2019

Description:

Responsibilities:

* Perform Network support activities in the event of operational support incidents in line with global SLAs.

* Perform 2nd and 3rd line support activities, contributing with technology partners and other 3rd party solution providers

* Execute Network related business as usual requests and improvement, development changes

* Support activities to global or regional projects for implementing new network solutions or running new

release deployments

* To collaborate in a team dedicated to provide Network support to Transcom call centre operations which support activities are carried out remotely from the Service support centers.

* In collaboration with other Global infrastructure support teams perform 2nd and 3rd line support activities, contributing with technology partners and other 3rd party solution providers

* Execute Network related business as usual requests and improvement, development changes

* Follows company-wide change control process

* Support activities to global or regional projects for implementing new network solutions or running new release deployments

* Continuously keeping up-to-date the area related internal knowledge base and prepare required documentation, procedure definitions in order to ensure effective support work and knowledge transfer toward 1st line support organization units

Qualifications:

* At least 5 years experience in telecommunication network platform architectures and support including system, software platform sand hardware related experience

* Cisco ASA Firewall and Cisco Routers & Switches expertise REQUIRED

* Global network infrastructure expertise required

* CCNA cert required

* CCNP R&S, CCNP Security, CCDP or any of the Cisco CCIE and similar level of professional certifications.

* specialization in LAN/WAN or Security technologies

* firm understanding of general TCP/IP routing and switching principles.

* Experience of network/telecom operations and support in a outsource/service provider environment

* Experience in next generation network technologies, cloud computing, Virtualization, content distribution network is an advantage

* Defining and driving deployment of network infrastructure management tooling

* Driving network penetration testing and mitigation activities with IT operations

* FW, IPS, AAA and advanced network security skills

* Advanced Layer 2/3 & security related troubleshooting skills

* DC environments, server access technologies, FCoE, SAN, virtual switching, VM integration skills is an advantage

* Design level understanding of security including PCI-DSS, Firewalls, IDS/IPS, two factor authentications, ISO 27001/2/3 as it relates to network security.

* Demonstrated knowledge of service framework such as ITIL

Approx salary 90-100K