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Technical Assistant Supervisor Night Shift - WI #5591

Absolute Opportunities
Burlington, WI
November 17, 2019


Technical Assistant Supervisor – Night Shift - WI #5591

Relocation No

Location Burlington, WI

This position is responsible for working with and supporting the department and on-call supervisors in the efficient operation of a press area to meet the customer order requirements as well as the safety and OEE expectations established by management. The scope of the job includes supervision of the production work force, quality monitoring, press troubleshooting, safety and standard work audits, changeover, mold cleaning and stock planning and accurate production reporting. On weekends the focus will be on a combined supervisory role for all production and troubleshooting role for press operations. Monday through Friday, the primary role will be that of Process Tech, but this role will also provide vacation coverage for Assistant Supervisors.

Job Responsibilities

Department OEE & Standard Work Performance:

Troubleshoot processes not operating at standard. Make changes, as needed; after verification initiate an ECR to make change permanent.

Work with operators in overcoming obstacles regarding performance expectations, production needs and safety standards as directed by supervisor.

Enforce work rules and safety policies.

Monitor production for quality and standard work compliance. Work with operators to meet performance standards and implement changes in standard work or work instructions to improve quality or performance.

Review operator weekend performance reports and coach operators. Work with supervisor as needed to address ongoing poor performance.

Review Weekend OEE and identify areas for improvement. Support and partner with operators to help them accomplish the improvement goals identified.

Continuous Improvement:

Work on CI parts assigned in monthly process review meeting. This includes establishing a process, working with operators, monitoring performance and quality OEE.

Participate in PDSAs as assigned by supervisor or Ops management team.

Help develop an engaged production work force with a continuous improvement mind set.


Enforce established safety standards and policies. Review requirements with operators and issue disciplinary warnings, when necessary. Report non-compliances to supervisor.

Encourage department employees to suggest safety improvements and document them on the gemba board.

Work with department employees and supervisor to implement safety improvements.


Perform process and line audits two times per shift. Line audits include safety, 5S, and standard work compliance, and quality. Process audits to include setup, cycle time, quality and P-chart review. Verify that press is running at setup or with changes documented on P-chart. Complete the audit check list.

Write an NCR for non-compliance; engage employees on root cause analysis and corrective action.


Assist the supervisor in training and evaluating new employees. Communicate strengths, areas for improvement, and production and quality results.

Production Reporting:

Enter receipts, as required, throughout the shift.

Enter heats at the assigned time.


Staff according to weekend schedule and priority list; revise the staffing plan as needed to account for absences to keep the higher priority areas staffed as resources allow.

Problem Resolution:

Respond and resolve operator questions or issues. If unable to resolve, communicate to Production Supervisor or On Call Supervisor.

Work with process techs or process engineers and operators to solve process issues and conduct PDSAs.

If needed, coach employees with documentation, initiate disciplinary action up to the 2nd written level. Advise supervisor of situations requiring discipline beyond that level.

Encourage operators to write gaps on the board for problems they identify.

Work with both Mold Maintenance and Maintenance to meet weekend schedule and keep production flowing properly.


Communicate to the supervisor any condition or activity that would have a negative impact on the safety, quality, and/or productivity of the department.

Job Skills Requirements:

Knowledge of manufacturing equipment, procedures and production/quality standards.

Lean manufacturing experience preferred, but not required.

Demonstrated ability to work with multiple departments to ensure on-time delivery of quality product.

Ability to read, interpret and explain work orders, work instructions and standard work.

Excellent interpersonal and communication skills to interact with and motivate a diverse group of employees.

Ability to solve practical problems and deal with a variety of personnel and production problems.

Proficient computer skills and familiarity with associated production paperwork.

Ability to work in a busy, fast-paced production environment, often under time constraints.

Strong work ethic – a self-starter with a “can-do” attitude.

A collaborative demeanor, able to create teamwork and mutual respect between departments and shifts.

Education Requirements:

High school diploma or equivalent required.

Associate degree or some technical school preferred but not required.

Experience Requirements:

5 years manufacturing experience.

Prior leadership experience preferred.

Shift Available:

CWW night shift (7:00pm to 7:00am) - 2 week rotations

Week 1: two days on, two days off, work the weekend

Week 2: two days off, two days on, weekend off

Bottom line requirements we need notes on with candidate submittal:

1. High school diploma or equivalent. Associate degree or some technical school preferred but not required.

2. 5+ years of manufacturing experience.

3. Prior leadership experience preferred.