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Technical Service Representative (S2044)

Company:
Express Employement Professionals
Location:
Mankato, Minnesota, United States
Posted:
January 07, 2019

Description:

Job Duties

• Answer phone calls & emails to help customers order parts, check order status, and guide customers with purchasing products.

• Service promptly, courteously, and professionally. Strengthen the relationships between customers and Johnson Outdoors

• Provide technical advice and product information

• Resolve customer complaints

• Strive to eliminate dissatisfaction

• Enter orders into computer promptly and accurately

• Meet department goals and objectives

• Determine shipment, payment, and special handling needs.

• Excellent verbal and written communication

• Tracking consumer issues and appropriately documentation

• Miscellaneous tasks as needed with the department

• Small, friendly office environment