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Customer Support Specialist

Company:
Global Channel Management, Inc.
Location:
Boca Raton, Florida, United States
Salary:
$15/hr
Posted:
December 07, 2018

Description:

Customer Support Specialist needs 5 years experience

Customer Support Specialist requires:

customer support

50 wpm

PC savvy

SAP

Data

ERP

Customer Support Specialist duties:

Ability to prioritize and multi-task.

Ability to adapt to new systems and processes.

Process and confirm return authorizations

Validate warranty and issue Return Authorizations.

Investigate and process sales adjustments.

Act as a liaison and document and report shipment discrepancies.

Promptly address customer requests for information.