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Call Center Agent in Orange County

Company:
Global Premier Staffing
Location:
Santa Ana, California, United States
Posted:
December 07, 2018

Description:

"$16 an hour plus bonus

Are you a natural on the phone? Are you happy to help clients and interested in earning more than your hourly rate? Then this IS the job for you! Our Design Team Call Center Representatives are responsible for scheduling and confirming appointments with our clients. In this role, you will work closely with your team to collaborate and attend frequent in-house training.

What you would do:

Make outbound dials to homeowners who have expressed interest in receiving information regarding their kitchen and/or bathroom

Communicate with clients through both email and phone

Inform prospects on our services and schedule them for a free “HGTV – Style” in-home consultation with a design expert

Requirements:

Dial a minimum of 20 dials per hour and generate 1 consultation for every 3 hours worked

Strong telephone and communication skills

Computer proficiency and light typing

Ability to adapt to new procedures and follow our scripts/system

Upbeat personality

experience in a ‘call center’ environment (anything that requires you to attend to a customer’s needs)

Experience selling, up-selling or setting appointments

Selfmotivated

Team Player

Persuasive

Detailed

Schedule:

Full-time: 6 days a week

Monday-Thursday: 2:00 pm - 8:00 pm

Fridays: 8:00 am - 1:00 pm or 1:00 pm - 6:00 pm

Saturday OR Sunday: 9:00 am - 5:00 pm (one required each week)"

ORANGE COUNTY OFFICE

2900 S. Harbor Blvd., Suite: 101, Santa Ana, CA 92704

Ph: 1-800-201-6778