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Call Center Representative

Company:
ODELADE&COMPANY
Location:
Lagos, Lagos, Nigeria
Salary:
80000
Posted:
December 07, 2018

Posted By Premium Recruiter

Description:

Call Center Agent Job Duties:

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed.

Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Qaulified applicant should send cv to