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AMBULANCE DISPATCHER

Company:
SouthernCross Ambulance, Inc.
Location:
New Braunfels, Texas, United States
Posted:
December 06, 2018

Description:

Job Summary: DISPATCH POSITION ONLY AVAILABLE IN NEW BRAUNFELS, TX

• Responsible for dispatching units in a multi-jurisdictional

communications center and ensuring all transport requests are met in

a timely manner.

• Works under the direction on duty Commander and in the direct

supervision of the Operations Manager or Administrator/Clinical

Director.

• Responsible for tracking and documenting unit and personnel

activities based on telephone and radio operations with the multi-

jurisdictional communications center.

• Responsible for providing pre-arrival medical direction to callers

requesting emergency response.

• Performs such duties as are required by the On Duty Commander,

Operations Manager or Administration.

Qualifications:

• Applicants must be at least 18 years of age

• High School Graduate or GED equivalent

• Experience in communications

• Exercise good judgment and remain calm in high-stress situations

• Must be detailed oriented and able to perform clerical functions.

• Must be able to read, write and comprehend the English language

• Experience in data entry and Windows-based operating systems

• Requires typing speed of 35 words per minute

• Must be able to communicate effectively, via telephone and radio

equipment with co-workers, hospital staff, family members, and

bystanders to obtain and provide relevant information

• Must be able to effectively document, in writing, all relevant

information in prescribed format in light of legal ramifications

• Knowledge, Skills and Abilities:

• Ability to think logically and quickly during an emergency.

• Ability to listen and apply information and instructions.

• Ability to read and comprehend technically written materials and

manuals.

• Good judgment and use of discretion.

• Ability to make decisions consistent with SouthernCross policy and

guidelines.

• Social skills and the ability to be courteous even under adverse

conditions.

• Requires confidentiality.

• Requires the ability to remain calm under stress.

SOUTHERNCROSS AMBULANCE IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO ANY PROHIBITED FACTOR.