Sign in

Technical Support Representative

Company:
Dencom Consultancy and Manpower Services
Location:
Pasig, Pasig, Philippines
Posted:
January 10, 2019

Description:

o Qualifications:

• Must be knowledgeable about computers and the internet.

• Must have above average English skills both written and verbal.

• Must have 35 wpm+ typing skills with 90% accuracy

• Must have excellent customer service, analytical and problem-solving skills.

• Must have both phone & online support experience (chat, email or forum).

• At least 6 months TSR experience in a BPO setting

o Salary Information:

• Php 21,000 - Package while on training

• Php 4,000 - Client Specific Incentive

• Php 10,000 – Signing Bonus

• Php 10,000 to Php 25,000 incentive every year on anniversary date if pass QA and attendance

• Php 5,000 – Referral Fee

• Php 25,000 to Php 27,000 after Certification

- Php 1,000 additional after Level 1A Certification

- Php 1,000 additional after Level 1B Certification

- Php 2,200 additional after Level 2 Certification

o Benefits:

• HMO after passing 45 working days of training / graduation

• 1 additional dependent eligible on the 3rd month of employment

• 1 day Birthday Leave paid upon regularization