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for fresher female voice process at salem location

Company:
uniqueinfotechsolution
Location:
Salem, Tamil Nadu, India
Salary:
8000
Posted:
December 05, 2018

Description:

Compile and print reports on overall customer satisfaction.

Isolate and identify areas of improvement.

Train agents on how to adequately address problem over the phone or how to write correspondence.

Work with management on customer service initiatives.

Utilize social media to respond to customer complaints and praise.