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Inbound Customer Service Representative For Urgnt Hiring In Makati

Company:
Dempsey Resource Management, Inc.
Location:
Quezon City, Metro Manila, Philippines
Posted:
December 05, 2018

Description:

We are hiring full-time Inbound Customer Service Representatives to manage customer queries, feedback and complaints in a timely manner. You will be asked to log all types of calls and escalate complaints across a number of communication channels. To do well in this role, you must accept ownership for effectively solving customer issues, complaints and inquires. Candidate also needs to be able to remain calm when customers are frustrated and comfortable with working with various CRM.

Qualifications:

. Must have completed at least 2 years of tertiary education

. Experience working with customer support an advantage

. Ability to stay calm when customers are stressed or upset

. Follow communication “scripts” when handling different topics

. Comfortable using computers and working knowledge in MS Office and MS Excel

. Strong command of the English language

WORK LOCATION: Makati near MRT Magallanes

WORK SCHEDULE: MON-FRI 8:30AM-5:30PM

SALARY RANGE: 12-20K

If interested, please send your resumes at

Ms. Joanna Ileto

HR Sourcing Associate

Dempsey Resource Management, Inc.