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Service Enrollment Advisor

NCCB Credit
Dallas, Texas, United States
December 03, 2018


Credit Counseling Service Enrollment Advisor

We're seeking ambitious Credit Restoration Specialists to join our sales team!

Do you feel you have the right skills and personality for inside sales, but you just need to be given the chance to prove yourself? This may be the opportunity you’ve been searching for.

NCCB (National Credit Counseling Bureau) is a debt settlement and credit counseling company focusing on credit restoration and debt settlement. We specialize in helping consumers across the country deal with intolerable amounts of credit card debt and other unsecured debts.

We are looking for qualified inside sales representatives who are out-going, articulate and committed to helping consumers with debt management services.

You bring the passion and drive. We give you the tools to succeed.

Our calls range from cold calls to hot leads. Many of these will be warm leads consumers looking for help out of their debt. You are providing a service that helps consumers out of financial hardship and puts them on the path to financial freedom.

Services we provide:

Credit Counseling- Credit Counseling Specialist

Credit Card Loans, Unsecured Loans and Student Loans- Debt Management Counseling Specialist

Home Finance, Default, and Foreclosure Prevention- Housing Counseling Specialist

You will:

Receive training for your job position. As this is a semi entry-level position, we will prepare and mold you so that you are confident in our company, our services, and your role in it all.

Place outbound calls to consumers who have shown interest in our products and attempt to persuade them to enroll in one of our Credit Counseling, Debt Management Counseling, or Home Purchasing Counseling programs.

Manage and document the sales process in our CRM tool.

Evaluate the consumer’s financial needs, identify what program best fits the client, and explain how our services can help them gain financial freedom and independence.

Use a script as a guideline to help the flow of each call while adding your own personality and adjusting it to fit you as a salesperson.

Sell our credit restoration, debt management, and home finance services.

Our ideal candidate has:

2+ year(s) of inside sales experience over the phone, with a proven record of closing sales

College Degree or Some College Course Work Completed preferred but at minimum High School Diploma or GED equivalent required

Familiarity with CRM tools like or Debt Manager

Excellent computer skills with Microsoft Office, email, and Internet

Excellent verbal and written communication

Financial industry knowledge of banking, credit, debt settlement and/or mortgages

The ability to work independently in a multi-step sales process and follow up with leads via phone or email

Empathy and a willingness to assist consumers in hardship

Great judgment skills

Reliable transportation and excellent time management skills

Treat all customers courteously; respond to questions, concerns or requests on a same-day basis; and always maintain professionalism.

Evidence of a strong work ethic, detail orientation, and organizational skills.

Computer experience required: MS Word, Excel, Outlook, and Windows.

Evidence of a strong work ethic, detail orientation, and organizational skills.

Positive attitude and desire to work in “team” environment.

What we’re offering:

With your proven track record of success, we offer:

Base plus uncapped commissions

Bonuses based on job performance

Paid training and guidance

Medical, Dental and Vision Benefits after 90-day probationary period

Promotion and growth opportunities within the company

A professional business work environment with a skilled and supportive management team focused on helping you succeed

Job Type:



Two or more years of similar or related experience is required.


High school or equivalent (Required)

Job Types: Full-time, Commission


Base Hourly Pay plus Commission with no ceiling you can make anywhere from $15,000.00 to potentially $60,000.00 a year depending on your dedication and sales abilities.

Job Types: Full-time, Commission