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Front Desk Receptionist

Company:
Wynwood Padel Club
Location:
Miami, Florida, 33136, United States
Salary:
$10/hr
Posted:
December 03, 2018

Description:

Front Desk Receptionist

$10 an hour

Part-time

Looking for that perfect someone to be our front desk receptionist for our beautiful new facility at Wynwood Padel Club. We are looking for someone friendly, with high energy and good customer service skills. Duties include taking reservations for our Padel courts, booking lessons, checking in members and guests and selling merchandise. The front desk attendant will be expected to perform light custodial tasks, such as emptying trash containers, collect and refill towels, and other duties as needed.

The Front Desk will greet and direct members, guests and staff and provide control of the front door location. This position will provide assistance to members’ requests along with inquiries about operations & policies as well as perform various administrative duties as directed by the manager or supervisor.

Major Responsibilities:

• Greets each members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance.

• Provides security and control to the front door area of the facility.

• Register all guests using proper registration procedures.

• Ensures that guests and appointments are handled in a prompt, professional manner.

• Answers phone in a professional and courteous manner and uses proper phone greeting techniques. Addresses caller’s requests and/or takes appropriate messages.

• Responds immediately to member requests, inquiries and concerns.

• Maintain neat appearance and wear proper uniform attire

• Reserves time/makes appointments for special classes or other activities sponsored by the Club

• Processes retail sales.

• Cleans and maintains the front desk area according to Company standards.

• Follow proper opening and closing procedures as assigned.

• Notifies management of The Club incidents that requires incident reports.

• Works when scheduled and adheres to company attendance policies.

• Performs other duties as directed by the manager or supervisor.

Qualifications & Requirements:

• High school diploma required.

• Excellent customer service skills are required.

• Ability to communication effectively with both staff and members is critical.

• Understanding of basic cash processing procedures is required.

• Functional computer skills are required.

• Ability to multi-task is very helpful to successfully perform duties.

• Flexible schedule, may be able to work weekends.