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Call Center Agent

Company:
Demand Science Team Philippines Inc.
Location:
Cebu City, Central Visayas, Philippines
Posted:
December 03, 2018

Description:

Responsibilities:

Responsible for generating interest by promoting contents and services in behalf of our clients.

Responsible for prospecting, pre-qualifying, and generating new leads to suffice the campaign requirement of our clients.

A highly-motivated self-starter able to identify and develop business prospects from our list and/or discovery and individual research.

A dynamic personality with a drive to reach decision makers, gather and verify information is essential.

In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work.

Telemarketers are expected to:

Describe products and services to customers by responding to questions and obtaining information.

Contribute to ensuring high-quality leads submitted for the assigned campaign by:

Pre-qualifying own lead to avoid lead rejections from QAs.

Completing all information needed in documentation to avoid returns from QAs.

Following up on leads identified by QAs as incomplete immediately.

Overcome any objections to products and services we introduce and identify customer needs.

Meet the quota assigned per campaign per day.

Pass ratings from QAs every month.

Requirements:

Bachelor’s Degree/College Degree or at least 2 years in College.

1-2 years experience in Outbound Telemarketing

Ability to work in a goal-oriented environment under pressure.

Ability to adapt communication style to the targeted audience.

Strong interpersonal, verbal and communication skills

Experience working with multiple products and services.

Confident and polished hone prospecting skills required.

Outstanding skill in the use of Word, Excel, and various email programs.