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Airport Vacancies

Company:
KingShaka INTERNATIONAL AIRPORT
Location:
Durban, KwaZulu-Natal, South Africa
Salary:
Neg
Posted:
December 06, 2018

Description:

Sales)

Safair Operations - Cape Town, Western Cape

FlySafair requires the services of Customer Service Agents (Ticket Sales) that will report to the Airport Manager and be based at the King Shaka International Airport.

RESPONSIBILITIES:

Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as required

Manage flight delays and or cancellations

Handle and safeguard of confidential information

REQUIREMENTS:

Grade 12

Airport experience and ticket sales within an aviation concern

Excellent written and verbal command of the English language including proper phone etiquette

Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook)

No criminal or credit record

Able and willing to work on weekends, public holidays and flexible hours as required

Own transport would be an advantage.

PERSONAL ATTRIBUTES:

Punctual

Excellent understanding of delivering great customer service

High degree of patience and assertiveness

Conflict resolution skills

Trustworthy, professional and reliable, including dealing with confidential information

The ability to work well under pressure

Practice good time management and willingness to work longer than normal hours

Remains focused in order to handle objections

Customer focused and service orientated.

APPLICATION GUIDELINE:

Call Mr Molefe 0721756666