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Office admin

Johannesburg, Gauteng, South Africa
December 06, 2018


Front Officer

RAKGALAKANE RECRUITMENT - Port Elizabeth, Eastern Cape


Grade 12 or equivalent

Accommodation Certificate/ Hotel School diploma student - 3rd year

Work experience:

Familiar with all duties and procedures in Front Office Department

MS Office (Word, Excel and Email) is essential

Opera experience advantage

Valid Drivers licence

Third language is advantageous

Other: Friendly and service orientated

Reliable, responsible and dependable to fulfil obligations

Excellent communication skills

Attention to detail

Willingness to lead, take charge and offer direction

Ability to multitask

Show initiative by taking control of task

Tasks (include but not limited to):

Check in and check-out of guests

Ensure accurate billing

Make travel arrangements for sightseeing and tours

Receive, store and deliver luggage and mail

Relieve night audit when necessary

Perform office duties

Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email

Take guests' details and allocate their rooms

Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests

Inform guests of the hotels services and facilities, policies and procedures

Provide tourist information to guests

Make reservations for sightseeing tours, restaurants, the cinema and live entertainment

Deal with enquiries and requests from guests

Take messages for guests

Finalise guests' bills and issue receipts upon payment

Perform cashier duties and exchange foreign currency

Place guests' possessions in a safe if requested

Coordinate the cleaning of guests' personal laundry and room service deliveries

Follow in-house procedures to help ensure the security of guests and employees

Perform general secretarial duties, such as preparing correspondence and attending to incoming calls,If you meet these requirements; kindly forward your CV & supporting documents to: Fax 086766 1149