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Japanese CSR

Company:
Dencom Consultancy and Manpower Services
Location:
Makati, Metro Manila, Philippines
Posted:
December 05, 2018

Description:

• Manage large amounts of incoming calls.

• Resolve customer complaints via phone.

• Greet customers warmly and ascertain problem or reason for calling.

• Inform customer of deals and promotions.

• Identify and assess customers’ needs to achieve satisfaction.

• Must be fluent in Nihongo language

• Finished 2 years in College

• With/Without BPO Experience